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Microphone issue S21ultra

(Temat utworzony: 05-03-2022 04:34 PM)
2560 Wyświetlenia
Cgkratos
Journeyman
Opcje

My s21 ultra's microphone doesn't work with other apps, only works with my camera whenever I'm shooting a video on it, but when I try using other apps e.g snapchat, even bixby doesn't respond to my calls anymore and Google too.

Thanks in advance 🙏🏽

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5 Odpowiedzi
AndrewL
Moderator
Moderator
Opcje

@Cgkratos: This could be related to your app permissions. Please try heading to Settings > Apps > Snapchat (as an example) > Permissions, and make sure that Microphone is allowed. If the affected apps and features have permission to access your mic, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Mic, and follow the on screen instructions. Do you encounter any issues during the Mic test? 

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Cgkratos
Journeyman
Opcje

Hi, microphone is enabled in these apps, but it doesn't work and also I'm a Nigerian so samsung members doesn't work here.

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Chris_Haunch
First Poster
Opcje
I have the same problem. I think one of the 3 microphones are not working
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renie
First Poster
Opcje

i also have the same problem only seems to happen after last update,.

it happens on calls too sometimes people cant hear me sometimes they can, google assistant and Bixby neither work

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Members_zdNZaOo
First Poster
Opcje

Yes on my Snapchat  voicenote messaging isn't working  , 've reinstalled  Snapchat  , cleared the cache & it's still not working 

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