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Mic on s21

(Topic created on: 21-08-2022 01:49 PM)
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Members_CTkXfm2
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Hi guys 

I have a s21, the apps are not using the mic even though they have permission, mic is working as I can make calls, any suggestions greatly appreciated. 

Peter

 

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AndrewL
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@Members_CTkXfm2: Please can you confirm which apps are currently being affected by this issue? A mute option can be applied in some applications, therefore it is worth checking to see if you're muted in any of the apps you're having trouble with. In the meantime, head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Mic, and follow the on screen instructions. Can you hear yourself clearly during the playback for each of the mic test? If so, please double check that the relevant permissions have been allowed by heading to Settings > Apps > Select an affected app > Permissions. 

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