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Message App File Share Problem

(Topic created on: 01-08-2024 06:13 AM)
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Sharon32
First Poster
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I used to be able to go into a person's contact details in my messages app on my samsung phone, see if they have whatsapp then click on that whatsapp green icon to send them a message, or call them (via whatsapp) without having to go into whatsapp and scroll to find them from my contacts, but now I get this weird screen come up. See attached. It seems to want to connect to my work pc and will not take me to whatsapp.  I do not know how to fix this.

Any help greatly appreciated as I have already wasted 3 hours trying to figure it out, unsuccessfully.Resized_Screenshot_20240801_145406_Link_to_Windows.jpg

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Robin999
Samsung Members Star ★
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Hi,and welcome to the community

Accessing your contacts from within the messages app (Samsung Messages) never showed details like you describe. Those details (WhatsApp etc) are only available from the standalone contacts app, or when accessing contacts thru the phone app.

Are you using a different (3rd party) message app?