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Making calls

(Topic created on: 05-01-2023 07:10 PM)
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sharri
First Poster
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I can't make or receive calls on my Galaxy s20. Only happened this afternoon 

3 REPLIES 3
nowdeleted
Big Cheese
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Does your sim card work in a different phone ?
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AndrewL
Moderator
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@sharri: To troubleshoot the issue please open the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring > Voice Call, and make sure that all options here are toggled off, especially 'All Incoming Calls' and 'All Outgoing Calls'. Now, head to Settings > Connections > Flight Mode, and toggle this off if it is enabled.

If the issue persists, please remove your SIM, give the gold contacts a rub, and put it back to see if this helps. I also recommend reaching out to your network provider to see if there are any restrictions on your account, or to the service in your current area. 

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-Robot-
Samsung Members Star ★
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Have yot reached out to your network provider and see if they can help
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