01-07-2022 05:40 PM
01-07-2022 06:37 PM
Hi @NinaWildeUK ,
that is really strange! I have never heard of anything similar myself. Could you please reboot your phone and see if this is still happening? Would you be able to identify what app is the music coming from? Press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it.
01-07-2022 06:44 PM
16-10-2022 03:48 PM
16-10-2022 03:50 PM
16-11-2022 05:11 PM
17-11-2022 10:33 AM - last edited 17-11-2022 10:33 AM
Its happening to me on my new S21 FE. Just got off chat with technical support, they could not resolve. If anyone has found the issue and solution, please post it here. Am sure lots of others will benefit.
Its a shame Samsung has not addressed this yet!!
15-12-2022 02:35 PM
Same here. My s21 FE will start to sound random weird music despite all apps closed. It stops after changing volume. The music doesn't belong to Instagram or Spotify... It's a mystery.
15-12-2022 02:50 PM
In order for the music to play, the app will be active on your device. After the problem occurs, you can go into the Google PlayStore to see which apps have been recently active. This should help you narrow it down, especially if it shows an app that you know you haven't used recently.
Head to Play Store > 3 lines > My apps and games > Installed > Touch alphabetical (filter icon) > Change to Last Used.
Welcome to the Community!
01-04-2023 12:08 PM
This is happening on my mobile Samsung Galaxy M51. Last software update was on 3rd March 2023. Its been almost 2 years with this phone. Are you guys installing these error on prupose so user can buy new phone in every 2 years. Such a same on a brand like you even after multiple complaints you havent resolve it yet. Samsung team saying in comment we havent occured this yet. Call any of your customer to get full details. Shame Samsung