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Latest update has broken my photo editor

(Topic created on: 26-09-2024 04:54 PM)
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SassanEC
Explorer

‎26-09-2024 04:54 PM

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Any time I edit a photo in my gallery the app freezes with the progress wheel and no matter how long I give it to load (even 15+ minutes) it never successfully completes the task. Normally would take 2-3 seconds. Is anyone else experiencing this too?? Is there any fix? 
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4 Replies
GoanGeek
Samsung Members Star ★

‎26-09-2024 04:57 PM (Last edited ‎26-09-2024 04:59 PM ) in 

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Could be the update.

Either clear the app cache or wait for the next update.

Also keep checking for app updates in both stores


"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
SassanEC
Explorer

‎26-09-2024 04:58 PM

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In response to GoanGeek
As stated in the title of the post, it started immediately after the last update
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GoanGeek
Samsung Members Star ★

‎26-09-2024 04:59 PM

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In response to SassanEC
Yeah . Sorry. Amended by post.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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BandOfBrothers
Samsung Members Star ★★

‎27-09-2024 06:25 AM

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Hello @SassanEC 👋 

Did clearing the phone's System Partition Cache Files Section help at all ?

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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