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Latest Smart Switch update is causing problems

(Topic created on: 14-03-2022 09:40 AM)
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JohnnyMindlin
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I just updated Smart Switch on 4th March 2022 to version 4.2.22022_4

Now, it starts synching Outlook with my S10 but does not complete - it runs through the synchronisation process but simply closes down the app on the PC without updating either the phone or the PC. (Usually, it would tell me that it's complete and ask me to confirm). On the phone, it still says "Synchronising".

How can I roll back to a previous software version until this one is fixed?

Thanks,

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JohnnyMindlin
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Before you ask - I restarted both the PC and the phone.

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JohnnyMindlin
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No-one? Really? Thanks!

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Members_cFWxHpp
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Exactly the same problem with my S10e

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JohnnyMindlin
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Well, it's good to know that we can turn to the community to help, isn't it.

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JohnnyMindlin
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The latest update fixed it for me.

 

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