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How to fix

(Topic created on: a week ago)
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ThatCoolGuy
Journeyman
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So when I charge my phone with my S23 5G charger i see that it WON'T charge.My model is a Galaxy S21 5G.If there's any tech experts that know how to fix this,Please comment.It only charges with my friends Huawei charger but it's not fast charging and I personally prefer fast charging.

2 REPLIES 2
cacti
Pioneer
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This could potentially be due to the charger if its working with your friends charger. Did the charger that isn't working come with your phone or is it a different brand other than samsung? Another thing it could be is potentially the charging port itself. I recommend shining a torch down it and seeing if there is anything in there. Even if its a slight bit of dust then it can still cause the charger to not connect properly.
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johnz237
MegaStar
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Hi! Make sure both charger plug and cable are 25W; otherwise, it'll charge slowly.

Now, for the "not charging" issue, since the chargers work on your S23, I'd say it's the phone itself. I would try cleaning the charging slot. Personally, I like using compressed air and or a soft bud with isopropyl alcohol. *Do NOT blow into the slot with your mouth as this can cause damage. Do NOT use a hard object to clear the port, as you may damage the slot. If still nothing you may need a repair
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