25-03-2019 09:34 AM
Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?
If so, please do advise and I'll PM you my number/ email address.
Anyone else in a similar situation?
Thanks!
09-04-2019 02:10 PM
@DanielJLMiller aparently a batch went out with wifi issues and battery drain. since mines been replaced it works fine. I actually love the phone. cant wait for the sunnier weather so i can start to use my camera properly.
09-04-2019 03:27 PM
Has anyone tried connecting the buds to there smart TV via Bluetooth
09-04-2019 04:22 PM
@Fudgy31 wrote:@DanielJLMiller aparently a batch went out with wifi issues and battery drain. since mines been replaced it works fine. I actually love the phone. cant wait for the sunnier weather so i can start to use my camera properly.
Oh @Fudgy31 The man in the know, what batch and why has there not been a recall on the said batch of phones??
Have you got your Buds buddy
09-04-2019 04:39 PM
Update:
Validated on 14th March
Processed on 6th April
Tracking became available on 9th April
Due for delivery 10th April
09-04-2019 05:18 PM
@KillYourIdols wrote:
@Mark007 wrote:
I have a question but only to the ones that have got there budsAsk away @Mark007
Ask away @Mark007
09-04-2019 05:22 PM
Has anyone tried connecting there buds to there smart TV yet?
09-04-2019 05:29 PM
I don't understand why it is taking so long. The buds are available to buy online, it's not like Samsung don't have them. I don't understand why it is upsetting me so much, it could be that they are just treating us so badly They have our money and now just don't care. Samsung are going to the top of my bad customer service list. I wish I had waited now and bought the HUAWEI P30 Pro
09-04-2019 05:47 PM
@KillYourIdols wrote:
@Fudgy31 wrote:GOOD NEWS @Colin19 @KillYourIdols
Received this from Samsung & DX just now:
Delivery Status
Your item tracking number is: xxxxxxxxxx
Your item has been received by DX and will be scheduled for delivery on the date below
Date: 10-04-2019
I think this means all being well im one step closer to leaving you all alone.
Awwww, I'm gonna miss this @Fudgy31 Don't leave...
Yeah @Fudgy31 you’ll be sadly missed, sure you drop in and let everyone know how they can progress forward
09-04-2019 05:49 PM
@Colin19 wrote:
@KillYourIdols wrote:
@Fudgy31 wrote:GOOD NEWS @Colin19 @KillYourIdols
Received this from Samsung & DX just now:
Delivery Status
Your item tracking number is: xxxxxxxxxx
Your item has been received by DX and will be scheduled for delivery on the date below
Date: 10-04-2019
I think this means all being well im one step closer to leaving you all alone.
Awwww, I'm gonna miss this @Fudgy31 Don't leave...
Yeah @Fudgy31 you’ll be sadly missed, sure you drop in and let everyone know how they can progress forward
Let us know when they arrive Don't forget us, please send food parcels
09-04-2019 05:50 PM
@Mark007 wrote:Has anyone tried connecting there buds to there smart TV yet?
You’ve asked this before and no answer came forth. No I haven’t tried but more than I watch the TV so think it would be unfair of me to hog all the dialogue