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Green vertical line

(Topic created on: 16-05-2024 01:24 PM)
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STOWERN
Apprentice
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Green vertical line appeared on the screen after my S21 Ultra had a software update here in the UK. This issue seemed prevalent with samsung phones. 
12 REPLIES 12
Robin999
Maestro
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Reach out to Samsung support. Some reports claiming a free repair was being offered.
amxxat
Explorer
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I have seen that my friends phone which is refurbished was working great for a week but all of a sudden got a green streak. You should contact Samsung, I have not had this problem on my s23 so it must be happening on older phones more.
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Robin999
Maestro
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Was your friends phone refurbished via a 3rd party (non authorised Samsung repair) or via Samsung
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amxxat
Explorer
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Yes It was, he used it for around a week then all of a sudden it got a huge green streak going down the screen he did not drop it or damage it.
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Robin999
Maestro
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Yes it was? Samsung or 3rd party
amxxat
Explorer
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3rd party
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amxxat
Explorer
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It was amazon
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Robin999
Maestro
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Not covered then. Samsung will charge user for repair
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amxxat
Explorer
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Yes but he was lucky enough to be able to return it for his money back. I bought my phone brand new as I don't trust refurbished ones
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