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Gallery doesn't delete pictures

(Topic created on: 26-03-2019 08:50 AM)
26127 Views
Libb
MegaStar
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Hi, I experience a weid issue. When I try to delete a file I get message that the file is deteting but it isn't. When I enable Trash it is moved into trash and then I can thrown  files from the trash but when I turn the trash off I'm unable to delete anything.

The files are stored in phone memory, Gallery has all right and other applications are able to detele the files. I tried deleting stored dtaa, no success.

Any suggestions?

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Samsung S25 Ultra JetBlack 1 TB | Pixel 8a / 9 128 GB | Samsung Galaxy Tab S9 256GB
Samsung Galaxy Watch Ultra | Samsung Galaxy Buds2 Pro / Buds3 Pro



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1 Solution


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Solution
Ade65
Explorer
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Are you backing up your pictures to Samsung Cloud? If so then the image that's showing up on the phone is the one that's actually stored in the cloud. You need to remove it from there as well.

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2 REPLIES 2
Solution
Ade65
Explorer
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Are you backing up your pictures to Samsung Cloud? If so then the image that's showing up on the phone is the one that's actually stored in the cloud. You need to remove it from there as well.
Libb
MegaStar
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Not exactly as you wrote but it was a clue. When I enabled synchronization and then disabled it again then I was able to delete pictures. Then I removed all backuped pictures and disabled synchronization and it seems working well.

Thanks






Samsung S25 Ultra JetBlack 1 TB | Pixel 8a / 9 128 GB | Samsung Galaxy Tab S9 256GB
Samsung Galaxy Watch Ultra | Samsung Galaxy Buds2 Pro / Buds3 Pro