Galaxy s9 plus SM-G965U

[Adam_Hantal]

Hi guys

I didnt receive the last update android pie in my galaxy s9 plus , whenever i do the manually check, it says that the latest update is already installed 

I have the galaxy s9 plus  SM-G965U

😭😭 5 july 2019 

[BandOfBrothers]

@Adam_Hantal 

Was the phone supplied directly by Samsung or was the phone supplied as part of a mobile phone contract.

Ir was the phone imported ?

What update version are you on ?

For example I'm in the UK using a phone bought directly from Samsung.

I'm on 1st June 2019 Security Update.

One Ui version 1.0

Android 9.

[Adam_Hantal]

@BandPfBrothers 

Am on android 8 

Android security patch 1 December 2018

And i got the phone as a gift so am not sure if they braught it from samung directly or by a mobile phone contract ( i think its its  samsung directly cuz the phone does not have any mobile phone logo when i ture it on ) 

[BandOfBrothers]

To be sure please download the phoneinfo app from Playstore and then look at the active csc code.

What does it say ?

i.e. 

Mine is BTU which means its direct from Samsung.

[Adam_Hantal]

Look what i found

[BandOfBrothers]

So the phone isn't directly from Samsung as it would be a BTU Csc code.

XAA appears to be a phone from America going from https://www.androidsage.com/2017/07/12/list-of-samsung-galaxy-country-specific-product-code-csc-and-...

So your dependsnt on that countries Samsung Support sending out the update.

Are you in the States or not @Adam_Hantal 

[Adam_Hantal]

No am from algeria 

So what shoud i do now  😭

[BandOfBrothers]

Ok so it appears to be an imported phone. 

Updates can be much slower as your dependant on the country of origin releasing the update.

You could try Samsung Smartswitch 

[Adam_Hantal]

I tried with samsung smart switch and it says the same thing, that my phone in the lates update.

I think am stuck with android 8 😢😢

[Adam_Hantal]

@BandOfBrothers

Is it okay if i try update it with odine ??????