30-01-2021 12:52 PM
Hello! I just received yesterday my brand new S21 Ultra 5G, and I am sure my device is faulty. It's about the speaker. The sound is distorted.
I will attach here 2 links. And if you will listen, you will notice the problem. I have some friends with the same phone, and the sound is very clear.
https://www.dropbox.com/s/2vr68fhv2olvcmz/20210130_110905.mp4?dl=0
https://www.dropbox.com/s/o7mzsgdmc35fj9e/20210130_111123.mp4?dl=0
What is your advice? It's very frustrating.
Thank you!
02-02-2021 09:48 AM
04-02-2021 12:38 AM - last edited 12-02-2021 02:05 PM
i have the phone on last friday, the speaker was fine, i was changing the ring tone. today i was driving turn on youtube for music, then i found its going crazy. hope there is a fix otherwise i need to ask for a new phone
**i just removed a app i installed today (screenshot) and now seems fixed the problem. i am not sure if this is the cause, will pay attentions
**few days passed, speaker working fine, guess it was the app and the phone were interfering with each other
**problem still exist, just a *****ty phone.
04-02-2021 12:49 AM - last edited 04-02-2021 12:50 AM
xx
04-02-2021 03:18 PM
04-02-2021 06:58 PM
I have the same issue, I don't have problem when I listen music but when I speak on the phone a lot of cracking noise is coming from the speaker. Waiting to see if its an issue with software or I have to return thr handset to Samsung to be fixed. (s21, Exynos 2100)
05-02-2021 01:20 AM
08-02-2021 05:06 PM
Hi guys. Just received my lovely phone and have noticed kinda the same,.. sound seems muffled and lacking top end unlike the s20 plus I had. absolutely gutted
08-02-2021 05:59 PM
08-02-2021 06:11 PM
Have you compared the notification sounds? I usually use Crescent and it sounds awful on the s21 ultra. I've received my replacement today so I'll update as to whether I had a faulty phone with bad sound or not.
08-02-2021 06:29 PM
Let me know how you get on.... I don't even know if it's me being fussy. I have increaed the EQ on the high end and it sounds much better but still not as crisp as the s20 plus My partner can't even tell the difference.