28-03-2024 01:32 PM - last edited 28-03-2024 01:33 PM
I forgot my phone PIN, is there any other way how I can fix the problem without factory reset?
I need an answer ASAP
Solved! Go to Solution.
28-03-2024 02:18 PM
@JK211: Sadly the option to remotely unlock devices using Find My Mobile has recently been removed. If you have forgotten your PIN, and if you have access to the proof of purchase for your phone, then you can arrange for an authorised engineer to unlock it for you. In this instance, please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact method, and an advisor will be able to look into this further for you.
28-03-2024 02:18 PM
@JK211: Sadly the option to remotely unlock devices using Find My Mobile has recently been removed. If you have forgotten your PIN, and if you have access to the proof of purchase for your phone, then you can arrange for an authorised engineer to unlock it for you. In this instance, please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred contact method, and an advisor will be able to look into this further for you.
28-03-2024 02:53 PM
Thanks for your help, I really appreciate it
28-03-2024 04:12 PM - last edited 28-03-2024 11:04 PM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
28-05-2024 05:35 PM - last edited 28-05-2024 05:37 PM
Hi , i forgot the pin of my samsung M52 5G. As the work profile of my organization was implemented in my device, I had to change the pin frequently for security purpose. I forgot the pin last time changed and unable to remember. I have access to my samsung account. Please assist to recover my forgotten pin. I purchased the device from dubai using noon platform.