Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Failed Firmware Update

(Topic created on: 28-03-2022 06:56 PM)
4265 Views
Sumokero
Student
Options
Recently tried to Update the March 4.1 update to my S21, after completing the usual steps I get failed to Update message. Tried all of the advice on the forum but no luck. Is this a wider issue or do I sit and wait for Samsung to fix? Any support would be great. Thankyou
0 Likes
5 REPLIES 5
Blessed4life
Black Belt 
Options
Hi, if you've tried a factory reset & it didn't help & also tried connecting it to a computer to trying todownload the Software & that didn't work, you might have to book it in to a Samsung walk in service shop & let them update it for you.
Sumokero
Student
Options
Thanks for the advice, tried everything else, sounds like a Service centre is the way forward. Many Thanks
Blessed4life
Black Belt 
Options
Your very welcome, hope they sort it out for you.
johnoy
Student
Options

How do you do the firmware update from your computer?

0 Likes
Blessed4life
Black Belt 
Options
Hi, you have to have smart switch installed on your computer, then connect your device via USB cable & if there's a update available it will notify you.
Here's a link with a step by step procedure to complete the update & clear the cache partition afterwards.
Hope this helps.
https://youtu.be/lJXNn-tZ_Bk
0 Likes