Failed Firmware Update

[Sumokero]

Recently tried to Update the March 4.1 update to my S21, after completing the usual steps I get failed to Update message. Tried all of the advice on the forum but no luck. Is this a wider issue or do I sit and wait for Samsung to fix? Any support would be great. Thankyou

[Blessed4life]

Hi, if you've tried a factory reset & it didn't help & also tried connecting it to a computer to trying todownload the Software & that didn't work, you might have to book it in to a Samsung walk in service shop & let them update it for you.

[Sumokero]

Thanks for the advice, tried everything else, sounds like a Service centre is the way forward. Many Thanks

[Blessed4life]

Your very welcome, hope they sort it out for you.

[johnoy]

How do you do the firmware update from your computer?

[Blessed4life]

Hi, you have to have smart switch installed on your computer, then connect your device via USB cable & if there's a update available it will notify you.
Here's a link with a step by step procedure to complete the update & clear the cache partition afterwards.
Hope this helps.
https://youtu.be/lJXNn-tZ_Bk