Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Email Archive folder deleting emails

(Topic created on: 12-12-2019 01:49 AM)
949 Views
Ms32265
First Poster
Options

Why when I open my archive folder, my phone just automatically deletes anything I had saved there. Then, I can't locate them in the trash bin?

0 Likes
2 REPLIES 2
CarlH
Moderator
Moderator
Options

Hi @Ms32265. What device are you using to access your emails? Are you able to check if you can view the archive folder using a web browser when checking your emails? 

0 Likes
Ms32265
First Poster
Options

I'm using my Samsung Galaxy S9. When I needed to retrieve an email from archive, all of them disappeared after I tried to open it. They didn't go to the trash bin. 

0 Likes