claim galaxy buds

[jj09]

I ordered my galxy s 21 ultra 5g on 24.1.2021 and cant claim for my gift galaxy buds! Tried many times😡😠 why??

[WHATaTOPPER]

you can actually check on what documentation they will accept from O2 I will post the link to the promotional claims section
https://20203.samsungpromotions.claims/janpreorder-phone/en-GB/track-claim

[aa68]

you can't claim after 30 days after the purchase

[Neldroid]

I had the same problem with my S20 ultra, never got my galaxy buds 😡