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Cannot rearrange secure folder icons

(Topic created on: 24-01-2022 01:12 AM)
2333 Views
Tarquin
Journeyman
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Using Galaxy S20+. After Android 12 UI4.0 update today I can no longer rearrange Secure Folder icons. Holding and moving an icon results in it going back to its original position.

Same happens if I move it to a spot where an icon currently resides. The original icon does not shift to a new position. 

14 REPLIES 14
LiquidSnake
Big Cheese
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Try clearing the cache partition on the phone and that should solve the issue. To do this, just search 'how to wipe cache partition S20+' and you should find what you are looking for 😊. Hope this helps! 😁
Tarquin
Journeyman
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Thanks, but it did not solve the issue. I think is a newly introduced bug that needs to be fixed. 

FilipSza
Student
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Same here. Note 20Ultra 5G. It is definitely some bug after UI4 update. I knew I shouldn't touch it... 

FilipSza
Student
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And I did clear the cache after the update. It didn't help. 

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smsung-improver
Explorer
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Same problem. And Samsung isn't doing anything as usual to help or at least acknowledge the existence of bug.
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smsung-improver
Explorer
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Got this issue exactly right after an update. Before each OS update now, I'm scared. That's annoying.
0 Likes
Naf623
First Poster
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Same issue on my S20 5G. Also tried the cache partition, but no dice.
Really frustrating.
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KF
Apprentice
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The OP reported that this did not address or solve the issue.  Do you have any further recommendations?

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Tarquin
Journeyman
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No. It appears to be a bug that Samsung needs to fix. Same issue in S22 Ultra so it looks like an Android 12 One UI 4.0 and 4.1 problem. 

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