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Camera virus

(Topic created on: 20-12-2024 08:33 AM)
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Anthony niwagaba
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It has failed to work

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BandOfBrothers
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Hello @Anthony niwagaba and may I extend a Warm Welcome to the Samsung Community Forum 👍 

This maybe a glitch and not a virus. 

Your phone's Device Care Section can scan the phone for viruses to help put your mind at rest. 

What happens when you attempt to launch your camera  ?

Troubleshooting Options.

Long hold on the camera app and tap on the and then choose Storage and Clear Cache. 

A further option is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Samsung Help Links >

https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-camera-app-errors. 

Troubleshooting Camera App issues.  

A Samsung Service Centre can assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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