04-07-2024
02:18 AM
- last edited
04-07-2024
09:38 AM
by
AntS
Has anyone else had issues with their camera not working after this latest update? I have an S21 and it will not open the camera for the biometrics and I can't use it in messenger either.
If someone knows of a setting I need to change that would be great. Thanks!
04-07-2024 05:34 AM
I've not had any issues from recently updating my phone @Renee8 in regards to the Biometrics.
Face recognition works fine.
Try deleting that part of your set up and then reset it back up.
First try a soft reboot by turning the phone Off and On.
If necessary then try clearing the cache of the phone.
> Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
As a last resort back up and factory reset.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-09-2024 11:14 AM
I've had the same issue, probably a software bug because when i shutdown and open my phone, front camera work again, then after 5 min of use it fails again and show camera failure message. Crazy that they still haven't fixed that
21-09-2024 01:23 PM
Thanks so much for your reply. I tried everything except a factory reset. And after I deleted my biometrics I can't add a new picture because my rear camera won't work. I'm not super enthused about having to back everything up, redownloading my apps and having to set up my phone again.
21-09-2024 01:25 PM
I downloaded a new camera app and it works for my front camera but my back camera still won't work. This new update still hasn't fixed the issue.
07-10-2024 07:18 AM
I'm having the same issue and I can't figure it out.