MsBoro
Journeyman
03-06-2023 08:35 PM
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I have used Android auto for years. Ever since last update, my car won't connect. I have tried 3 new cables including a Samsung cable but it's still not recognising the cables. I'm so frustrated. The car is a Hyundai Tuscon and my phone is S20 Ultra.Please help.
4 REPLIES 4
Fiona26
Samsung Members Star ★
03-06-2023 08:59 PM
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If you have had this issue after an update, report an error within the members app. Go to support at the bottom, error report. Let the developers know, could be a bug in latest update.
MsBoro
Journeyman
03-06-2023 09:04 PM
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I think I should have made it clearer. It was the android system update, not the app update. Some of my phone charger cords aren't working either
Fiona26
Samsung Members Star ★
03-06-2023 09:14 PM
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You can still get bug issues with android updates it's worth sending reporting an error.
https://www.samsung.com/uk/support/mobile-devices/i-am-having-difficulty-connecting-to-or-using-andr...
You might find some useful information in this link. Might even be worth wiping phones cache partition.
https://www.samsung.com/uk/support/mobile-devices/i-am-having-difficulty-connecting-to-or-using-andr...
You might find some useful information in this link. Might even be worth wiping phones cache partition.
MsBoro
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03-06-2023 09:59 PM
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Thanks very much. I'll try that
