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Bluetooth Issue

(Topic created on: 01-03-2021 03:53 AM)
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Poulsbo
Apprentice
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Not able to pair my mpow headset with S21Ultra.  Ultra cannot find headset. Worked fine on S9 plus. 

Also took awhile to find my phone in handsfree link in car.

1 Solution


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Solution
BandOfBrothers
Samsung Members Star ★★
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If your on Android 11 with Samsung One Ui 3.0 show system apps has moved.

i.e 

Screenshot_20210301-170547_Settings.jpg

 

then

Screenshot_20210301-170706_Settings.jpg

@Poulsbo 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

View solution in context

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7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
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Try clearing the cache in your Bluetooth.

 

Settings , Apps, Bluetooth,  Storage,  Clear cache.

If you can't see Bluetooth in your list of apps then you'll need to toggle on Show System Apps @Poulsbo 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Poulsbo
Apprentice
Options

Bluetooth does not show up in apps and I don't have the option to show system apps. Only default and it's not there either.

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Solution
BandOfBrothers
Samsung Members Star ★★
Options

If your on Android 11 with Samsung One Ui 3.0 show system apps has moved.

i.e 

Screenshot_20210301-170547_Settings.jpg

 

then

Screenshot_20210301-170706_Settings.jpg

@Poulsbo 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Poulsbo
Apprentice
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Found setting and turned on all system apps. Cleared cache and connected to mpow headset. Thx.

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BandOfBrothers
Samsung Members Star ★★
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That's fantastic @Poulsbo 

 

Enjoy listening to your tunes  :winking-face:


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Troydtw
First Poster
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Same issue none of my Bluetooth devices I used on my s9 will connect. While it shows up as an available device the phone won't connect to the devices this is crazy

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RobertB14
First Poster
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Try connecting through  NFC....in settings go to connections and choose NFC and payments...hold the device close to the phone and try pairing. Worked for my Blue Parrot headset.

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