07-02-2020 07:43 PM
My S9 has got water damaged. This has caused the LCD in the screen to die and the phone will no longer charge.
I have come to turns with the phone being broken but as it wont charge I'm just wondering is there any way I can get it to backup so I can access my files?
Thank you for any help.
08-02-2020 05:36 AM
Have you tried hooking upto a computer @Jess1989
If that wont work due to the damage and you haven't backed up previously to a Sd card or Samsung Cloud or one of the other options vault options ( it's worth checking a phone can auto update in the background)
Then perhaps try a Samsung Experience Store or Samsung Service Centre.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
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