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Awful network issues Samsung S21FE

(Topic created on: 19-03-2024 11:32 PM)
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EKunaka
Student
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I'm experiencing horrible network issues for the last 3/4 weeks:
- network keeps picking up and dropping all the time
- the mobile data, when it works, is very slow
- my calls keep cutting midway through calls, so bad

I checked with my network provider and confirmed it's not the network (happens with other networks as well).

I have done most internet prompts to sort this out (network reset, restart in safe mode, swap sim cards etc).

It's genuinely frustrating and now costing my work functions.

Please please help.
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3 REPLIES 3
Piper123
Samsung Members Star ★
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I'm afraid the S21 Series has a truly awful modem inside and the issues of poor signal are very well documented.

If you haven't already, I would Reset Network Settings (you won't lose data but you will need to re-enter your passwords for WiFi networks).
EKunaka
Student
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I honestly rue my decision of getting this device. I've tried the network reset, numerous times, nothing doing.

If nothing else works in the coming week I might as well take it in for checks on warranty.
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Torashayla
First Poster
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I sent mine in for repairs and they told me phone is fine. I'm never purchasing any Samsung products again

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