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Apps crashing all the time

(Topic created on: 23-11-2021 07:15 AM)
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Fleeceboy
First Poster
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Following the android 12 update I have apps crashing all me all the time
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2 REPLIES 2
RichardOldroyd
Explorer
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I had this issue, my battery drained way to quick as well.
The only thing that fixed mine was deleting the cache and doing a full factory reset.
Yes it's a pain but now my S21 rund lime a dream.
JAMES4578
Samsung Members Star ★★
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Hi @Fleeceboy  best to send error report via Members app if you have not done so already.  However advisable firstly  to clear the cache partition.  I will list the steps  here for benefit of any Members who may be unaware.  

  1. Turn off the device.
  2. Connect To Computer or plug in USB-C Headphones  , Press and hold the Volume Up key and then press and hold the Power key (plus Bixby Key if phone has one)
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If this does not fix the issue you may need to perform a Factory Reset (vital to back up Data beforehand though)  which worked well for @RichardOldroyd .

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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