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Answering calls on lock screen

(Argomento creato il giorno: 18-06-2020 10:04 PM)
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Kristij526
Apprentice
Opzioni

Is anyone having an issue with their lock screen popping up whenever there is an incoming call??  I've never had this issue....the caller ID would always pop up.  Now I can't see anything regarding the call until I put my PIN in to unlock.  

7 Risposte
ChrisM
SuperStar
Opzioni

Hi @Kristij526 

 

Have you tried disabling the PIN lock to see what difference that makes?

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Kristij526
Apprentice
Opzioni

Whatever lockscreen option I choose is what I have to do get a phone call.  I have no idea a call is coming in because all that pops up is the keypad 

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TessM
Mastermind
Opzioni

As a workaround you can open the Phone app > Tap the 3 dots in the top right > Settings > Answering and Ending Calls > Press Volume Up to Answer Calls. Not ideal I know, but will bypass the need to unlock the phone first.

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Kristij526
Apprentice
Opzioni

I don't even know why this started happening...maybe a glitch in a recent update.  I've always had the caller ID screen pop up as soon as a call came thru. 

I will try your suggestion 

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Members_Btgk5Uu
Apprentice
Opzioni

Does this work for you? I’m finding that this opens the screen with red & green buttons but they don’t work & so I still can’t answer the call?

Members_Btgk5Uu
Apprentice
Opzioni

Did it work for you? It doesn’t seem to answer the call for me?

0 Likes
DanielBrockman
First Poster
Opzioni

So I'm not the only one?

There are many things I like better about Android compared with my old iPhone.

But the "features" with which I have the most trouble is answering a phone call and ending (hanging up) the call.

 

I use the power button to deactivate the screen so I can put the phone in my pocket while I walk and talk to my caller (or callee). So I don't want to use the power button to end the call.

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