6.1 Update killed my touch screen S21+ Ultra

[crazkooter]

The 6.1 upgrade killed my touchscreen. I did have it replaced, probably with an aftermarket from what I've read. Is there a way to revert to the previous version? Not cool Samsung!

[elgpu]

• oh man, this is awful, I had the exact same issue, Luckily I was still under warranty and replaced my phone with another s21 ultra, btw, I stayed on oneUI 6.0, NEVER UPDATING AGAIN.

With this shitty and horrible experience I won't buy a SAMSUNG phone again, THIS IS BY FAR THE WORST COMPANY IN THE ENVIRONMENT, they just want you to pay for a fix or another stupid product from theirs due to an issue THEY CAUSED.

Not cool!

This is a conspiracy theory by me haha but what if they are doing this on purpose to make people buy their newest phones?

[Perpetuallybroken]

I'm not one of the people that goes out to buy the latest phone for vanity points. I bought my S21U renewed to save a bit of money after my S8+ screen went out. Had that since new back in 2017.  To buy this and have the company break it 4 months after purchase is unacceptable to me. I won't be buying another phone, at least not from them.

[Alberto Diaz]

Exactly we're the same problem.

[Alberto Diaz]

Same here with same unit my touch screen its not working also I've try to downgrade using Odin tool but I got failed.

[Alberto Diaz]

Where do I get OEM?

[Terable]

will rooting and installing a CUStom rom fix this?

[Renan San]

If your version is the SM-G998U1 or SM-G998U, I'm sorry to inform you that this is not available on this model, making it impossible to root and correct the problem.

[Layal]

Why these model is impossible to fix them? So even new updates wont fix my ffone? And ill be stuck using the S pen only?

[Renan San]

These U.S. models don't allow OEM unlocking, preventing system modifications. I've seen videos where the issue is fixed by re-enabling the touchscreen, but this only works on devices with OEM unlocking. The fix depends on Samsung, and I'm hoping One UI 7 will resolve it.

[lastlevel]

The problem has been persisting for 6 months now and still no solution has been proposed by Samsung. As far as I'm concerned, I wrote to Samsung Morocco to find a solution, They assured me that they would find a solution for me and get back to me, the last discussion I had with them to get news was 1 month and 1 week ago ...While I had mentioned my problem to them since July 11th... They completely ghosted me 🙂All I wanted to say is that in the near future before you buy a new Samsung device, think twice because if there is a problem they will let you down