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Original topic:

Wearable App not signing in

(Topic created on: 23-07-2020 09:49 AM)
Dang24
First Poster
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Mobile Apps & Services

For the last 2 months now I've not been able to sign in to the Wearable App and will just time out with Sign In Failed.

 

I can use all the functions except being able to sign in to buy watch faces and apps.

 

I've tried deleting the app several times but has not had any affect. 

 

Is there anyway around this or fixing the problem? 

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2 REPLIES 2
SaudA
Moderator
Moderator
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Mobile Apps & Services

Hi @Dang24, have you also tried clearing the cache and data from the app? Settings > Apps > Wearable app > Storage > Clear cache/data? 

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Dang24
First Poster
Options
Mobile Apps & Services

Hi,

 

Thank you. I have tried this in the past but didn't work. It seemed by signing in through here it signed me in through the app. I don't know how they're looked but it's working now. Cheers. 

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