Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Verification Impossible

(Topic created on: 02-06-2024 06:20 AM)
363 Views
Blue n White
First Poster
Options

Don't ever use two step verification with Samsung, and don't expect any help from support. Also don't be surprised if they send a verification code to a phone number or email you've never heard of. 

2 REPLIES 2
Anonymous User
Not applicable
Options
Never had a problem with it myself
0 Likes
AndrewL
Moderator
Moderator
Options

@Blue n White : I'm sorry to hear that you're having some issues with the 2-step verification feature of your Samsung account. If you have found that you're not receiving the verification text messages, or the number assigned to the service is incorrect, then you can change the registered phone number on a Galaxy mobile phone or PC by following the steps below.

https://www.samsung.com/uk/support/mobile-devices/how-to-change-your-samsung-account-mobile-number-u...

Please be aware that you also have access to some backup codes, which are included in the email that was sent to you when you first set up 2-step verification. I hope this helps. 

0 Likes