Mobile Apps & Services

Custom List Message Item

Upday makes me want to never get a samsung again.

Posted by 09-03-2020 08:36 PM in Mobile Apps & Services

The Upday App comes with the samsung device I have and the ones I've had. It's just filled with fake news and/or misleading titles. Makes... View Post

12-03-2020 07:19 PM

If you open Upday, tap the 3 dots in the top right and select 'My Interests', you can customise t... View Post

Missing Benefits tab in my Samsung Members app

Posted by 05-05-2019 02:32 PM in Mobile Apps & Services

Hi, the benefits tab is missing on my Samsung members app and I am unable to get discount on accessories. Please help View Post

11-03-2020 01:40 PM

@Sudipto wrote: Hi, the benefits tab is missing on my Samsung members app and I a... View Post

Security

Posted by 09-03-2020 01:29 PM in Mobile Apps & Services

I have just got the Samsung A71 and I would like to know if the McAfee security is free so I can see if there are any problems View Post

09-03-2020 02:51 PM

@Kazz59: The A71 comes pre-installed with Samsung Knox, our defense grade mobile security platfor... View Post

Software update

Posted by 06-03-2020 10:30 AM in Mobile Apps & Services

Since last update for my Galaxy S9, my banking app no longer works. All permissions are greyed out so I cannot change any settings. Any ideas re a... View Post

07-03-2020 03:37 PM

Hi @Sk8y Have you tried uninstalling the app and reinstalling? View Post

Restoring my G10

Posted by 27-02-2020 08:51 PM in Mobile Apps & Services

I recently factory reset my G10 coz it was freezing alot. As far as I know I was synching amd backing up everything on Google and my most... View Post

03-03-2020 08:16 PM

Nopes got only 1 account. I never backed up using switch. I thought its only for transferring bet... View Post

samsung health how to manually start excercise

Posted by 03-03-2020 05:48 PM in Mobile Apps & Services

I was hoping to be able to manually start my S7 when I start a walk or excercise, for it is inaccurate when i use the auto. Can anyone help me on... View Post

03-03-2020 06:12 PM

@tradesgirl: No problem. Simply open S Health before your walk and go to Exercise > Walking > Set... View Post

Delete confirmation in Samsung Email.

Posted by 27-02-2020 04:19 PM in Mobile Apps & Services

Both me and my Mum have galaxy Tab S6 yet when I delete an email while using Samsung Email app it just deletes. When my Mum does the exact same... View Post

27-02-2020 04:47 PM

@diddy_dave_uk: Do you and your mum both have the same email provider? I recommend asking your mu... View Post

Copy /paste problem

Posted by 21-02-2020 10:01 PM in Mobile Apps & Services

Hi Recently the copy/paste function has been playing up. Even using the clipboard side bar the first thing copied will stay in the memory and is... View Post

26-02-2020 03:38 PM

Hey @Pinglis! What device are you having issues with this? Is it running on the latest softwa... View Post

Is Samsung really Global?

Posted by 18-02-2020 09:46 PM in Mobile Apps & Services

Are there any differences between the Samsung mobile devices sold throughout the world? Samsung customer service staff in New Zealand certainly... View Post

26-02-2020 03:06 AM

Is there any chance that anyone at Samsung will see this thread and perhaps come up with a logica... View Post

No Samsung Pay on Samsung Watch from Hong Kong?

Posted by 16-11-2018 01:29 PM in Mobile Apps & Services

I just purchased a Galaxy watch SM - R800 46mmand was delivered to the UK. Looks like it was dispatched from Hong Kong. My wife also has the 42mm... View Post

26-02-2020 01:59 AM

Thanks so much for replying. I am conflicted about attempting to return the watch, not just ... View Post

Play Spotify music from gear S3 speaker

Posted by 24-02-2020 11:46 PM in Mobile Apps & Services

Hello, I have a gear S3 frontier Bluetooth version. I downloaded the Spotify app on the watch and linked with my free Spotify account. ... View Post

Feature Request: Corporative Watch Faces

Posted by 29-10-2019 07:34 PM in Mobile Apps & Services

Samsung please create some new ways for us to have our Calendars and Reminders showing in our watches. We only have "My Day" option that is... View Post

24-02-2020 12:41 PM

Hi @PauloEns! The developers have got back to us on this one, and have said that the... View Post

Lock star

Posted by 07-02-2020 12:43 PM in Mobile Apps & Services

Two days ago I was able to download Good lock from the Samsung Store and run all the options including Lock star. Due to circumstances I had to... View Post

21-02-2020 05:53 PM

Done that and it seems to work - thank you. What's happening about QuickStar? I was able to... View Post

Good Lock 2020 with Android 10 support will be released on February 3

Posted by 22-01-2020 01:18 AM in Mobile Apps & Services

https://www.sammobile.com/news/good-lock-2020-android-10-support-released-february-3/ View Post

20-02-2020 10:14 PM

Does anyone know when... or if.. it will be available in Ireland? View Post

Galaxy note 9 SN-960F/DS Android 10 update?

Posted by 19-02-2020 06:23 PM in Mobile Apps & Services

How to update for android 10 on my device, please anyone can help thanks . Currently it's on android 9 View Post

20-02-2020 07:01 PM

@Ahm0503: If the update is available in your region then you can download it via Wi-Fi on your No... View Post

Android october update broke connectivity with android auto projection

Posted by 31-10-2019 09:17 AM in Mobile Apps & Services

Since the October software update on my S9, my android auto will no longer project onto my vauxhall intellilink. I have tried changing cables,... View Post

19-02-2020 10:57 PM

I am still having issues, the only way I can get this working is by uninstalling the app from my ... View Post

There doesn't appear to be an individual Sim assignment option for each contact on my A50 phone.

Posted by 19-02-2020 08:54 PM in Mobile Apps & Services

Hello. When I try to make a phone call when I am driving (phone paired) the phone insists that I select which Sim to use on the phone. I would like... View Post

Game Launcher

Posted by 16-02-2020 10:52 PM in Mobile Apps & Services

Hi, good evening. Please add LIVE streaming for YouTube on Game Launcher? It will help us streaming games without installing any other 3rd party... View Post

19-02-2020 12:18 PM

Please do it View Post

Adding friends on Samsung health, help!

Posted by 01-04-2019 09:03 AM in Mobile Apps & Services

Hi guys, Can anyone advise where I'm going wrong please? I'm trying to add a friend so we can do the monthly walking challenge... View Post

19-02-2020 11:54 AM

We can point you in the right direction of the QR code. Head to the Together Tab > Click Friend (... View Post

Messed up root directory

Posted by 18-02-2020 03:20 PM in Mobile Apps & Services

So the were (alot) attempts to root my phone. I was installing roms in my phone. Day by day i started to notice my root directory is like... View Post

18-02-2020 03:33 PM

@Random_person1: I can't really provide support for third party ROMs, although if you're concerne... View Post

S-health and myfitnesspal not syncing some food/meals

Posted by 10-02-2020 10:52 PM in Mobile Apps & Services

Random problem. Some food items and meals entered into MFP are not carrying over to S-health properly. Sometimes it's a full meal, other times... View Post

16-02-2020 10:31 PM

Just found this on the MFP page... Apparently there is a bug where it doesn't sync any goods that... View Post

Text messages not being delivered with wifi or mobile data on, s10

Posted by 13-02-2020 11:30 PM in Mobile Apps & Services

I have just upgraded to the s10 from the s8, previously and now with the new phone my messages will not deliver to a specific contact who has a s9.... View Post

15-02-2020 12:37 PM

Hi @Sue10 Just to clarify, is this only happening with this one particular number? A... View Post

Trouble with hive camara app

Posted by 14-02-2020 06:25 PM in Mobile Apps & Services

In live action viewing, after 30 seconds or so it goes off saying retry? But works ok on my partner's none Samsung phone, any ideas?? View Post

15-02-2020 12:32 PM

Hi @String-1 Is your partner's phone an Android phone? View Post

VPN will not connect on WiFi on my Galaxy S10+

Posted by 15-02-2020 08:38 AM in Mobile Apps & Services

I am able to connect a VPN on my Samsung Galaxy S10 plus phone when I am connected to 4G, however no matter what I do, the same VPN (and others)... View Post

Unable to connect to Samsung Pay - S8

Posted by 08-02-2018 08:31 PM in Mobile Apps & Services

Hi everyone, I have tried to google this problem and no one seems to have an answer to this. I'm from the UK and I have an unlocked S8... View Post

14-02-2020 12:35 AM

Any updates on how to fix this problem? I have the same issue with my new Note 10 plus, NZ model... View Post

samsung pass not working properly.

Posted by 13-02-2020 06:34 PM in Mobile Apps & Services

I have a Samsung Galaxy S8 phone, on which I have a bank account app. This app used to be accessed via Samsung Pass, which has deactivated itself... View Post

13-02-2020 07:07 PM

@Irenet: Are you able to confirm which banking app you are referring to? Have you tried going to ... View Post

WhatsApp microphone not working in Samsung S9 Edge

Posted by 11-02-2020 03:34 AM in Mobile Apps & Services

Microphone in WhatsApp is not working properly in Samsung S9 where as regular microphone works fine. Please help me resole the problem. TIA. -... View Post

12-02-2020 06:09 PM

Hey @jaivika! Try clearing the cache of the WhatsApp app via: Settings > Apps > WhatsApp app ... View Post

Failure to download message

Posted by 10-02-2020 05:56 PM in Mobile Apps & Services

Hi whenever I receive a mms message I get a failure to download message. Ive checked my settings and they are all on. Do you have any idea? View Post

12-02-2020 05:52 PM

Hey @Em1980! Were you able to download MMS before? Can you send MMS correctly instead? View Post

Samsung Pay on non-Samsung phones

Posted by 11-09-2018 10:23 AM in Mobile Apps & Services

I have got OnePlus 3T and I want to buy new Samsung Watch 46mm. The only thing that stops me - Samsung Pay doesn't install on non-Samsung... View Post

11-02-2020 06:28 PM

Swaped from Samsung G S9 to Huawei P30 Pro. I like two days battery. 70% left in midnight time.... View Post

Problems installing apps on Galaxy A9

Posted by 21-06-2019 02:23 AM in Mobile Apps & Services

My Galaxy A9 2018 model will not install either Amazon Alexa or Amazon music apps I have done everything several times in troubleshooting on google... View Post