Unknown smart tag not found

[technovator]

Hi 

I have an unknown galaxy smart tag in my hand and was trying to use the smart things function for searching unknown tags. I am unable to detect unknown tags using smart things. My Bluetooth is enabled. What seems to be the issue? 

[GoanGeek]

Is that unknown tag registered?

Also could be you need smartthings app and smart things find to make it work.

[technovator]

Yes that tag seems to be registered I tried checking it by scanning nearby option in smartthings find option but it doesn't appear in the list. So assuming it, it is registered.

[GoanGeek]

Settings> safety and emergency > unknown tracker alerts

[technovator]

Unknown tracker alert is on but not getting any alerts when moving. Is it to do with the fact that I switch off my Bluetooth?

[GoanGeek]

Seems like its only for apple air tags which are compatible at the moment

[GoanGeek]

That is a possibility that it needs Bluetooth and or location access to work.

[technovator]

Will check and update.