Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Unauthorized transaction on my card on behalf of "SAMSUNG ELECTRONIC SCHWALBACH AM DE"

(Topic created on: 27-08-2020 10:22 PM)
38716 Views

I have this problem too

Szimi
Student
Options

Today my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?

23 REPLIES 23
DannyT
Moderator
Moderator
Options

Hey there, where are you based? You would need to get in touch with the Online Shop Team from wherever you're based. If you're based in the UK you would need to call  ^DT


Welcome to the Community!

0 Likes
Szimi
Student
Options

Hi,

I'm from Hungary. In this case, where can I turn with the problem?

0 Likes
DannyT
Moderator
Moderator
Options

We'd contact the Hungarian Team here: https://www.samsung.com/hu/support/livechat/


Welcome to the Community!

0 Likes
karen78
Apprentice
Options
you need to go the bank
then actionfraud
0 Likes
Elyas
First Poster
Options

Hi

Same issue with me also yesterday night my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?

In card XXXX4248 debited Rs INR 75.82 on 14/09/2021

0 Likes
DannyT
Moderator
Moderator
Options

Have you recently purchased anything from Samsung UK? We'd advise you to contact our Online Shop Team for more help with this. You can contact them on  


Welcome to the Community!

0 Likes
Confi-dence
First Poster
Options

I wish I could track the ones who scammed me too😭😭

0 Likes
Issue reporting
First Poster
Options

Hi there, The same issue i have faced recently how can i get back my lost amount and what about our security ? May be next time a big amount can be dedcuted without any reason or  our concern. This is really a big issue and it should be highlighted on higer level

0 Likes
Issue reporting
First Poster
Options

I request all Samsung members to report Unauthorized transaction issue on higher level & inform other to beware when link your Debit / Credit cards.  

0 Likes