27-08-2020 10:22 PM
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Today my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?

28-08-2020
10:31 AM
- last edited
18-03-2025
05:46 PM
by
Matthew C
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Hey there, where are you based? You would need to get in touch with the Online Shop Team from wherever you're based. If you're based in the UK you would need to call ^DT
Welcome to the Community!
28-08-2020 12:00 PM
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Hi,
I'm from Hungary. In this case, where can I turn with the problem?

28-08-2020 12:10 PM
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We'd contact the Hungarian Team here: https://www.samsung.com/hu/support/livechat/
Welcome to the Community!
01-09-2020 10:49 PM
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then actionfraud
14-09-2021 06:48 AM
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Hi
Same issue with me also yesterday night my card received a load with the name "SAMSUNG ELECTRONIC SCHWALBACH AM DE"
I didn't buy anything from here.
How can I check why the amount was deducted from me?
In card XXXX4248 debited Rs INR 75.82 on 14/09/2021

14-09-2021
12:11 PM
- last edited
18-03-2025
05:07 PM
by
Matthew C
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Have you recently purchased anything from Samsung UK? We'd advise you to contact our Online Shop Team for more help with this. You can contact them on
Welcome to the Community!
28-10-2021 12:31 AM
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I wish I could track the ones who scammed me too😭😭
14-03-2022 10:50 AM
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Hi there, The same issue i have faced recently how can i get back my lost amount and what about our security ? May be next time a big amount can be dedcuted without any reason or our concern. This is really a big issue and it should be highlighted on higer level.
14-03-2022 10:57 AM
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I request all Samsung members to report Unauthorized transaction issue on higher level & inform other to beware when link your Debit / Credit cards.
