31-08-2021 09:11 AM in
Mobile Apps & ServicesI bought my Watch4 Classic to get a better feel for my sleep efficiency. But I can't seem to ble able to edit the time I go to sleep and the time I wake up in Samsung Health. I often lay awake for a bit after the alarm goes off. The sleep tracker will say I am asleep, and there is no way to edit these times on my phone. I try to slide the clock, but I get an error message saying there is already sleep data recorded within these times, and I am unable to save this.
I don't want to add more sleep, I just want to edit the one already recorded.
Please fix this, Samsung, as it makes it unusable as a sleep tracker.
31-08-2021 10:32 AM in
Mobile Apps & Services12-11-2021 12:28 PM in
Mobile Apps & Servicesjust adding to this as the single most irritating issue with Samsung Health/Watch4 Classic
It keeps recording time sitting on the sofa as sleep, whatever time of day. Even if I'm using the phone Samsung Health is installed on. The lack of adaptive learning is so annoying.
And the inability to delete this is false record is REALLY infuriating. Even worse, some times it captures two separate records and I am able to delete the false positive - but other times I can't delete it and there doesn't seem to be any pattern to it.
Even if I could just update the record with a new start time, so it drops all "sleep" data before then. It doesn't seem like a hard change to implement.
Does anyone from actual Samsung read these comments - has anyone heard any changes on the roadmap?
13-11-2021 08:28 AM in
Mobile Apps & Services24-11-2021 10:23 PM in
Mobile Apps & ServicesBig issue is that this then loses all details on how well you have slept.
05-12-2021 03:12 PM in
Mobile Apps & ServicesThis is crazy frustrating. Especially because it used to allow this. Has Samsung got so big that they don't listen anymore? Health gets my time wrong every time. I always need to shorten it.
17-12-2021 07:20 AM in
Mobile Apps & ServicesI just attempted this. When the Data is deleted, it corrected my sleep time. However, it deleted my sleep score and data regarding REM cycle and deep sleep.
18-12-2021 09:39 AM in
Mobile Apps & Services05-01-2022 02:46 PM in
Mobile Apps & ServicesI too am having the same problem I woke up at 8:00 went to bathroom, watch the news and caught up on social media on my attached phone for an hour, went to check my sleep record and it still showed me asleep..... UNBELIEVABLE how could it be so innacurate, my old fitbit ionic was almost 100 percent accurate, I am so upset, that I can't even edit it, come on samsung you should be better than this.
17-01-2022 09:37 AM in
Mobile Apps & ServicesAny solutions yet?
It's annoying to not be able to edit