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Original topic:

Transferring data from old phone, if broken?

(Topic created on: 06-12-2022 01:49 PM)
atarisleaalk3
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Hello sorry if this is a daft question or has already been asked.

I dropped and smashed the screen of my samsung s21 ultra, the phone still powers on and I can receive notifications to my watch, but I can't see anything on the screen. 

I have just ordered a new phone (s22 ultra) and I'm just wondering if it is possible to transfer all my data, apps etc between phones, without being able to use the screen on my old phone?

Thank you😄
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ChrisP88
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ChrisP88
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@atarisleaalk3 The following link should be helpful for you here-

https://www.samsung.com/uk/support/mobile-devices/i-smashed-my-screen-and-cannot-use-the-touchscreen...

Let us know how you get on! ^CP

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atarisleaalk3
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Brilliant, thank you I will give it a go once my new phone arrives!
ChrisP88
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No problem at all! If you have a PC or laptop you may want to try the steps to transfer the data to your computer beforehand too.

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