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[Tip] Keep your Samsung Account safe and secure. Set up Two-Step Verification!

(Topic created on: 09-06-2020 02:24 PM)
43633 Views
AntS
Moderator
Moderator
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Hi all!

 

When you purchase a Samsung Galaxy device, the first thing you’ll do is probably set up a Samsung account.

 

A Samsung account is equipped with strong security features to keep your information safe, and benefits you by providing a range of convenient features. These include: Syncing data in the device with Samsung Cloud to back up and restore data, finding your device, access to Galaxy Apps, Samsung Pay, and much more.

 

Setting up Two-step verification on your account is a great way to keep all your information safe.

 

If you use your Samsung account on multiple Galaxy devices, or if you have important data in the cloud, we highly recommended setting up Two-step verification.

 

Click here to set up two-step verification

 

Step-by-step guide to set up Two-step verification

 

Go to Settings, then tap your profile image in the top right corner of the screen.

 

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Go to Password and security, then tap Two-step verification.

 

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Verify the phone number you will use to receive verification codes.

 

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After setting up Two-step verification, when you sign into your Samsung account, you will need to enter the verification code you receive to your phone number. Your phone number can only be used by you; this feature maximises your account’s security.

Sign in process:

 

 1) Enter ID and password.

 2) Confirm the verification code sent to your phone.

 3) Input the verification code and sign in.

 

You can select ‘Skip Two-step verification’ on the device you are using to sign in. Once this device is chosen as a trusted device, you will not need to complete the Two-step verification process on this particular device. This is more convenient for you but still the same amount of security for your account.

 

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How to receive a verification code

 

Your Samsung account will provide more than one option to receive a verification code. These options include: receiving a code via SMS, using a backup code, and using an authentication app. (For example: Microsoft Authenticator.)

 

Even if you do not have the same phone number that you originally registered with, you lose your mobile phone, or if you are not receiving the SMS, you will still be able to access your account with one of the options provided. Feel free to choose your preferred method of verifying your account.

 

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There will be new features that are provided through updates that allow you to register up to three phone numbers that can receive the verification code via SMS. These devices must already be signed into your Samsung account.

 

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Tips on password protection

 

In order to keep your information safe, don’t forget to frequently update your passwords in addition to using the Two-step verification feature, and do not use the same ID and password in multiple services.

 

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Two-step verification is only compatible with devices that have:
Samsung Account Version: 2.2.03-47 and higher
OS version: 7.0 and higher

32 REPLIES 32
Staffs
First Poster
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However, if you are not fortunate enough to have a mobile signal and WiFi at the same time it is impossible to set up. Samsung like many tech companies assume everybody lives in a city with excellent mobile signal. they forget some don't. They then change how things are backed up, from Samsung to Microsoft, but don't allow you to do it without two step verification. An impossible problem with Covid-19 restrictions.
Helgy
Student
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thank you.....extremely helpful.....Shelby x
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SD2020
First Poster
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I can't call from my phone..I can only receive calls on the new Samsung galaxy S20 plus 5G model..just setup the new phone yesterday..error message says: ur phone has restrictions hence can't make the call..frustrating
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SD2020
First Poster
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I have ordered a new sim, hopefully that should solve the problem..the same sim works in another phone
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SD2020
First Poster
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I did some troubleshooting myself..if I change to the performance mode..the outgoing calls are going through for a short time..after few attempts it's back to the error message
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Fox44
Apprentice
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I got enough evidence being me on my handset to verify my account and any activity on my account at the end of the day how can I become you like Samsung like ripping people off and telling you false information and making up the in approved and I not for our two years I've been telling you is a problem with your handset but no-one listened so I will be LOL goes peace upon him you want to be ashamed of yourself how can you put these phones on a market but if I done it I'll get in Samsung does it is a different story you're too faced *****

Screenshot_20201122-215054_Samsung Cloud.jpg

Screenshot_20201122-214959_Samsung Cloud.jpg

Screenshot_20201122-214915_Samsung Cloud.jpg

Screenshot_20201122-214610_Samsung Cloud.jpg

0 Likes
Fox44
Apprentice
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it don't bother me it's not the first time you not buy SIM card off with for me telling the truth you're not my SIM card off the food time I'm
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Fox44
Apprentice
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I don't know who you think you are just because your Samsung we don't be knocking people's SIM cards off it's wrong
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Fox44
Apprentice
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I am not any remember I've been a member of Samsung pleases you just playing crafting don't recognise my device that's how sick your phone's are
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bobrown
First Poster
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need new account
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