Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Text message preview has disappeared in notifications.

(Topic created on: 08-10-2021 10:00 PM)
Ngfd
Apprentice
Options
Mobile Apps & Services

When I get a text message, a preview of the message used to appear in the notifications, with suggested responses.  Now I just get this generic message each time and I have to press it to go to the app to see the message.  (See below)

I tried switching over to the Chrome messaging app and it works fine with proper previews. So it's definitely something to do with the Samsung Messages app, it's not a problem with a general setting on my phone. 

Screenshot_20211009-075753_Nova7.jpg

0 Likes

1 Solution


Accepted Solutions
Solution
Darthphillius
Explorer
Options
Mobile Apps & Services
Hi. Have you tried checking the settings? Launch the Samsung message app and then at the top right hand corner select the 3 dots. In the menu select settings and from that menu select notifications. Near the bottom of this new page should be the option for message previews. Toggle it to on and that should be it sorted. If it's already set to on trying toggling it off and on again. Hope this helps.

View solution in context

0 Likes
2 REPLIES 2
Solution
Darthphillius
Explorer
Options
Mobile Apps & Services
Hi. Have you tried checking the settings? Launch the Samsung message app and then at the top right hand corner select the 3 dots. In the menu select settings and from that menu select notifications. Near the bottom of this new page should be the option for message previews. Toggle it to on and that should be it sorted. If it's already set to on trying toggling it off and on again. Hope this helps.

View solution in context

0 Likes
Ngfd
Apprentice
Options
Mobile Apps & Services

Oh thanks, I had tried that, but I hadn't looked under "In-app notification settings". That's where the culprit was.