23-01-2024 07:44 PM
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Hello.
I've been noticing that Play Store doesn't show updates for some of the apps I have installed in my smartphone from Play Store. I think it only affects the apps that were not already installed when I bought the phone. Can this situation be due to some option that might be disabled? Maybe I have to install the apps again so that they can be updated?
Please help if you have any idea what could be causing this situation.
I have a Samsung Galaxy A34 5G.
Thank you.
23-01-2024 10:42 PM
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26-01-2024 09:50 AM
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26-01-2024 01:08 PM
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@Rick17: Have you tried manually checking for the relevant updates by opening the Play Store > Tap your profile in the top right > Manage apps and device > Updates? You can also try tapping your profile > Settings > Network preferences > Auto-update apps, and select 'Over any network' or 'Over Wi-Fi only'. Let me know how you get on.
04-02-2024 11:17 AM
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Hello.
I forgot to tell that I usually don't use the phone signed in to the Google Account, unless I have to do it to do something specific that can only be done by signing in. That's my policy regarding any account. I think it is more secure, because if someone robs my phone, they won't have immediate access to a lot of important personal data. So, when I want to update the apps, I go to Play Store without logging in, and select the option to check for updates: it was to the list that shows up when we select that option that I was referring to in my first post.
So today, I tried AndrewL suggestion and opened the Google Account (this time, I logged in) and tried to check for updates manually. The missing updates for the apps showed up immediately, next to the other ones. So, the problem is fixed!
Now, why the updates for those specific apps do not show up without logging into Playstore? And I'm certain that there is an update available for at least one of those apps since the beginning of January.
