smarttag 2 can't use camera

Members_yibydaw · ‎22-08-2024

I can no longer find my smarttag 2 with the camera. The green dot appears at the top right of my screen. I can still use camera to find my smarttag + using the camera. I have a S22 ultra.

Robin999 · ‎22-08-2024

Hi, and welcome to the UK community

Unsure if S22 Ultra has UWB (Ultra Wide Band), which is what's needed for that feature to work.
https://us.community.samsung.com/t5/Galaxy-S23/S23-and-S22-No-UWB/td-p/2501175#:~:text=The%20S23%20a....

Obsydian · ‎22-08-2024

Wow thanks @Members_yibydaw I didn't even know this was possible and purchased a cheap eBay BT button which was rubbish.

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Members_yibydaw · ‎23-08-2024

I have UWB . I can use the camera to find my older smarttag + but can't use it to find my newer smarttag 2 it has worked previously.

Robin999 · ‎23-08-2024

Can you please feed this back to Samsung via your Samsung members app. Just head to the Support section and tap on Error Reports

Mxracer6y · ‎28-06-2025

Yeap same thing here... Shows green dot, asks for camera access, but there's no option to use it