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Samsung mail app download error: Unable to download. File size too large.

(Topic created on: 26-02-2024 08:42 AM)
2317 Views
CHCAD
Student
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I have a Samsung Galaxy S24 Ultra and use the pre-installed mail app. When trying to download a 12.5MB pdf attachment I get the message "Unable to download. File size too large."  and the attachment fails to download. The attached email account is on the Outlook server and my retrieval size is set to no limit. What can I do to allow the download of this file?

3 REPLIES 3
Robin999
Black Belt 
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Download and install the Gmail app. Attachment limit is 25Mb for sending and 50Mb for receiving.
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Members_n434WDq
First Poster
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Same issue for me today cannot download a PDF attachment 12.5mb
"Unable to download. File size too large."

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SuJo47
Journeyman
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Same issue here unable to download 14MB file
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