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Samsung Keyboard app : glitch / bug when editing typing - cursor jumps and extra letters appear inserted in random places.

(Topic created on: 24-01-2020 02:37 AM)
63994 Views
Georg22
Apprentice
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My current version of Samsung Keyboard  app on my Samsung phone: 3.3.21.22

 

It is easiest for me to describe this issue using a real example, so here we go:

 

When I am typing using the Samsung Keyboard app, for example I was typing:

"Hello! Hope you're magic show"

and then realised I wrote the wrong your/you're, so I moved the cursor to edit it. I deleted the 're and retyped the r but then The Glitch (yes, it deserves the capitals) happened and this is what shows up:

"Hello! Hope ymagyouricshow" with the cursor waiting there at the end, after the the w.

 

The Glitch has moved the word into the middle of another word, removed the spaces and added a duplicate of the first letter of the word I was editing to the start of the new composite word and moved the cursor to the end. Makes it a bit difficult to communicate.

 

The Glitch happens to me often, I have been putting up with it for... years. Thought it was a bug that would be fixed.

Has anyone else experienced The Glitch? Why is this happening? How can I stop it from happening?

 

Thank-you for reading!

59 REPLIES 59
Jake18
Apprentice
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It's because it's a piece of garbage. Reference source: first-hand experience.

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eddiebrown
Student
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That's really helpful, thanks for your thoughtful insight. *****.
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Jake18
Apprentice
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Hmm, yeah, sorry, but it is. The crummy thing doesn't even have an audio jack I found out after buying it, so I guess I can forget listening to any music at work. 

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Members_Akc0SSi
First Poster
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No it doesn't sort it so don't waste your time, my problem is still happening even having a professional doing everything to help!!!

lyew10
First Poster
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I noticed that there are 6 pages of responses to the post that you started in 2020. I don't know if any of the responses have solved your problem. But I think I do.

What you're facing is not a glitch. It's a design problem that is related to where the touchpad is placed on your keyboard. I first noticed it when I was using my Macbook. It has a giant trackpad, and I had the same problems as you described. I soon discovered it was simple cause. To understand this more, you need to take note of two things in your text input space. The cursor, which is where new text will be inserted. And the mouse pointer, which is where the cursor will be located when the mouse is clicked. What is happening is that when you type, your palm(s) might come into contact with the trackpad. When this happens the cursor is instantly shifted to where the mouse pointer is. This can sometimes cause text to be inserted in the wrong place or worse still entire chunks of text to be deleted. I also notice that this is happening when I use my Samsung keyboard cover with my Galaxy Tab S9+.

There are two solutions. Change your typing style so that your palms are elevated from the keyboard. In other words, try not to rest your palms on the keyboard as you type. The other solution is to deactivate your trackpad as you type and make use of an external device like a bluetooth mouse.

I hope this helps.

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Tayen
First Poster
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I can't message anyone as soon as I type one letter the app goes off I press on it again and try to type but the same thing keeps happening how do I fix it
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robbo55
First Poster
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Same here...nothing to solve the problem has any effect! 😡😡😡
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SyCoREAPER
Journeyman
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Samsung in never going to fix this. I've reported it in every beta. Complained on Twitter, to their Support, Feedback.

The ONLY way to make it behave properly turns it into a dusty dog turd.

Turning Predictive Text OFF.

No more jumping all over the place but also no spell check, no word suggestions, no replacements, nothing. Just a basic keyboard that types what you push right or wrong.

Samsung, it really is my favorite keyboard but it's unusable in its current state.

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HellsGeneral81
Journeyman
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My keyboard rarely ever types what im typing usually just puts what it likes there with no coherent point whatsoever plus i have give up with samsung ever fixing anything on they're really expensive paper weights as they just get worse and all samsung offers is a software flash so replace software that doesn't work with software that doesn't work Great idea 👍
Idk community
First Poster
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Omg I thought i was the only one who experienced this, the glitch is so annoying I usually type fast so its really annoying when a cursor just randomly moves around and put wrong letters when i type. Please Samsung fix this I just got my A06 recently and i really don't want to regret my purchase 😞

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