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Samsung Health not tracking workout distance after September Update

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Apprentice

Hello,

I have problem with my Galaxy S9 and Samsung Health app. After last app update (this which includes these horrible notifications) application aren't tracking distance in workouts. I'm using rollerskating workout and until this update everything worked fine. I have tried other workouts and walking or running are working properly with distance counting, but other workouts (I have checked ~5 other) are counting time, kcal, map is recorded correctly but distance is always 0.0km.

 

Don't use standard replies please. I have cleared app data, uninstalled, cleared cache in bootloader and installed again without success - still same problem. It's app problem after some of september updates.

22 REPLIES 22
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Thank you!

I have enabled "Location information" and the app on my phone finally was able to detect gps and start tracking distance!

I am going to check it tomorrow =DDD

 

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That is great to hear pal!! Happy tracking!

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Hi i have the same problem on S8 and Galaxy Watch. Gps works with running but not with cyclism. Someone have news or knows how to fix?

Thank you!

 

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