27-06-2019 04:14 PM - last edited 27-06-2019 05:26 PM
Samsung Health Version 6.5.0.039 on a S9 with Fit E (5519) software version R375XXU0ASF1.
I really like my Fit E and I think the Samsung Health app is good too....
However... the is a niggly problem in that the total steps from the Fit E do not always sync correctly with the Health app.
I have not drawn any conclusion as to whether the fault is with the Fit E or the app.
At the time of writing my Fit E is showing 6224 steps while the app (with Galaxy Fit selected) is only showing 6186 steps.
The more steps I have done in a day the bigger the delta can be.
From my observations I think the Fit E is quite accurate as I have from time to time checked the band, counted the next 200 steps and checked the band again.
I know I can select all steps in the Health app but that doesn't help is I did not take the phone with me on the walk, and it's not (least it shouldn't be) a big ask that the steps on the Fit E should be reflected on the Health app after it has synced.
22-01-2021 05:49 AM
Solved for me!
I was having the same issue (sometimes the step count was off by 8000 or so steps), and oddly enough the solution to a different issue I was having with the app fixed this one too! I had to uninstall the newer version of the app, and download an older version. And - for the last couple of days, it has been syncing perfectly!
Link to download the older version of the app: https://s-health.en.uptodown.com/android/download/3041744
The post where I found the solution: https://eu.community.samsung.com/t5/other-smartphones/can-t-sign-in-to-s-health-on-my-new-phone/td-p...
Hope it works for you, because it was getting VERY annoying!
11-06-2021 11:12 PM
05-09-2021 10:46 AM
Had the same syncing problem with my galaxy fit & my S8...
Found solution...under 'steps' it says what it is syncing with...i had mine syncing with both my Fit & mobile, changed it to syncing with only my Fit, finally all steps are the same now 😀