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Samsung health app

(Topic created on: 28-09-2020 02:46 PM)
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Alex0052
First Poster
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How come when i upgraded my phone from samsung s6 to samsung s20 ultra,the samsung health app  no longer is usable in the same way. ie  I  used to be able to place my finger across the sensor to measure heart rate etc and now this function is no longer available.

2 REPLIES 2
ryukariotu
Voyager
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probably because they updated the app and your old phone was not compatible with the newest version so that's why its gone.
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AmyLouJay
Apprentice
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for heart rate sensor your watch should still be able to connect, but you do not have a sensor inbuilt into the phone (s20) if that's what you are implying
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