My S22 ultra got picked up for repair last Wednesday with a cracked screen and back. Still heard nothing. Last time I used them, same device and problems, I got my phone back on the Sunday after them again picking it up on the Wednesday (5 days) Anyone else suffering from long waits? This seems ridiculous now. No main phone and I leave the country Saturday.
Nice! That's basically the same return time I had with my first claim. Genuinely have no idea why it's taking so long this time. Fully hope it gets sorted in time