Members_I02TZk2
Student
11-08-2024 01:07 PM
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I have my S24Ultra only for a month. This morning it's stop charging. I have tried with 3 charger. It's not charging at all. These charger are working fine with other Samsung phone.
4 REPLIES 4
-Robot-
Samsung Members Star ★
11-08-2024 01:18 PM - last edited 11-08-2024 01:19 PM
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I would contact support and have them take it in for repair
Have you ran diagnostics on the members app?
Have you ran diagnostics on the members app?
Members_I02TZk2
Student
11-08-2024 01:46 PM
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Can't run as no charge.
-Robot-
Samsung Members Star ★
11-08-2024 02:05 PM
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Try use wireless if possible, otherwise, I would contact where you got it from or support
TechZilla
Samsung Members Star ★
11-08-2024 08:45 PM
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This might sound stupid but I am trying to help, have you got a case on your s24 ultra? Sometimes it stops the charging cable going fully into the charging port. It feels like it is in fully but it's not and as a result won't charge. It has happened to me in the past, try without a case and see what happens, also try a wireless charger too, if it charges via wireless charger and not USB then it's possible something is stuck in the port or it's damaged. Let me know how you get on with this.
TechZilla - Samsung Members Star
