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Original topic:

Random apps crashing on different Samsung smartphones?

(Topic created on: 28-11-2021 12:42 AM)
jacktorres1
First Poster
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Mobile Apps & Services

Both mine (Galaxy S21) and my dad's (Galaxy A50) phones have certain apps which just won't open and instantly crash. Such apps are Samsung Email, tutu box, and the Google app. Seeing other people are reporting this too, any fixes available?

2 REPLIES 2
xSteveuk
Black Belt 
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Mobile Apps & Services
Hi,
This page maybe helpful to you

How to fix apps that keep crashing or freezing

https://www.samsung.com/uk/support/mobile-devices/how-to-fix-apps-that-keep-crashing-or-freezing/
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AndrewL
Moderator
Moderator
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Mobile Apps & Services

@jacktorres1: Try restarting your phone(s), then head to the Google Play Store and Galaxy Store to look for available updates for the affected apps. Also, go to Settings > Apps > Email (as an example) > Force Stop > Storage > Clear Cache. Let me know if this helps. 

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