Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with Samsung cloud

(Topic created on: 22-10-2023 09:24 AM)
1459 Views
solidjar
First Poster
Options

Hi i want to have some advice for this, so i want to back all of my photos and videos up, but samsung cloud only do for some of mine. I‘ve bought the extra storage for samaung cloud, but still my videos is not backed up fully, like only 20% of all of my videos. I dont see any problem with my internet, it is fast. What should or can i do?

 

#samsungcloud #backup

0 Likes
3 REPLIES 3
AndrewL
Moderator
Moderator
Options

@solidjar: Please be aware that it is no longer possible to back up your personal media files to Samsung Cloud. As an alternative approach, please head to Settings > Accounts and backup > Google Drive > Backup data, and follow the on-screen prompts. 

You can also head to the Gallery app > Tap the 3 lines in the bottom right > Settings > Sync with OneDrive, and backup your photos in this manner. 

GoanGeek
Samsung Members Star ★
Options
I prefer Google One for backup it simple and straightforward.

You have to pay for storage but it's totally worth it.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
0 Likes
JAMES4578
Samsung Members Star ★★
Options

@solidjar  There are a variety of cloud services , whilst many users Google or One Drive Dropbox for instance is another option.  Ideally I would suggest backing up to two Cloud services and also to consider local storage.   Some detail on Back Up options in this article https://www.androidauthority.com/best-photo-backup-apps-android- 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes