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Original topic:

phone screen locks when making phone call

(Topic created on: 27-01-2022 09:21 PM)
Tex Elam
First Poster
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Mobile Apps & Services

I am having the same problem another poster described. When I make a phone call on my Tab A7 Lite, after dialing the number, the screen locks, with message on the screen "double tap to unlock." When you double tap, the screen unlocks and then relocks 3 seconds later. Makes it impossible to do anything on the phone call like changing the volume or anything else. I have rebooted several times, the software is completely up to date, and I cannot find anything in the settings that addresses this. Anyone know how to fix this? Thanks.

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2 REPLIES 2
xSteveuk
Maestro
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Mobile Apps & Services
Hi,
Try going settings
Display
Screen timeout
Ajust time
2 mins
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Tex Elam
First Poster
Options
Mobile Apps & Services

This does not solve the problem. I actually set the display timeout to 5 minutes before this problem cropped up. It does not appear to be a screen timeout issue. The 5-minute timeout I have set works just fine where any other function except making a phone call on the phone is concerned. The problem is making a phone call. After dialing the number, the screen locks, no matter what screen timeout is set.

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