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Phone automatically relocks after one ui 8.0 update

(Topic created on: 10-10-2025 02:45 PM)
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Tonsofun
Student
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My wife who never does software updates, decided to do the one ui 8.0 update when it first popped up. and now when you enter the pattern to unlock the phone, the screen goes black for half a sec and then goes back to the lock screen.

phone is galaxy s23+ , carrier is Spectrum

I have tried force reset, cleared the cache, had it powered off for 10 minutes, booted to safe mode, connected to a computer, doesnt show up, still relocks.

All her data is backed up to samsung/google except for media, and desperately trying to get the pictures off the phone

7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★★
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Factory reset
Tonsofun
Student
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Guess you didn't read the part about trying to get pictures off the phone

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Tourbillon De La Vie
Samsung Members Star ★★
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I read it. Same answer
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keith30
Legend
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Always back up then factory reset, if you don't, you'll lose your data
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Members_iVhIHUl
Apprentice
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Are you stupid or what? Factory reset is not a fix! Might as well buy a Google Pixel after that then.
My gf has same issue on her S23 this morning after that preciuos crying of update update update pop up for days, so she finally did. And guess what, she cannot used her phone now! Nice job Samsung.
Considering she never even sideloadit anything, she is very basic user, I really wanna slap someone at Samsung in face for this. How can you release so untested update with such stupid bug??
Now I'm googling for ways to get out of this misery.
And no, cloud update is an OPTION cause its paid! If people do not crack their phone, do not hack it, just use it by rules, they should be FINE with the storage as it is. But this time Samsung decided to just ruin day for some users for funzies I see.

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Tourbillon De La Vie
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Ijbol what
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Members_iVhIHUl
Apprentice
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Ok so after few hours of googling and analysing risks, I found a solution to restore phone to working condition WITHOUT LOSING DATA:
You have to get ODIN and reflash your newest current firmware (with One UI 8.0) while using "HOME_CSC", this is important, I’ll explain:

  1. On Windows PC download "Odin" (latest version, e.g., v3.14.x or newer)

  2. Power off your phone, plug USB cable to PC and to phone, wait till charging battery logo appears. Now hold VOLUME UP + VOLUME DOWN until you see greenish screen with random text, press UP. Now you’re ready.

  3. On PC open ODIN, it will show at left top corner that device is connected on some COM port, that’s good.

  4. Go to https://samfw.com/ and in search type your phone’s part number, for example: SM-S911B, pick device from list, enter. Pick your region, now you look for newest firmware to download. Basically at very top. Download zip, extract it. You will see files like: CSC_OXMxxxxx.tar.md5, HOME_CSCxxxx.tar.md5, CPxxxx.tar.md5, APxxxx.tar.md5, BLxxxx.tar.md5.
    Now in ODIN pick files in list by their names, AP to AP, BL to BL… etc. (USERDATA is not used)
    BUT IN CSC pick "HOME_CSC" not CSC_OXM! This is important, by picking "HOME_CSC"
    it will leave your precious photos and all data untouched and reflash only OS!
    So to be clear, file CSC_OXM or just CSC won’t be used here, ignore it.

  5. Hit START and wait till it rewrites your OS, after phone restarts, disconnect USB cable. Your phone is fixed.

If these details are confusing, either don’t do it, or watch YouTube on how to use ODIN.