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Original topic:

Penup crashing as app opens

(Topic created on: 24-03-2021 11:45 AM)
fredphoesh
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This is happening every time. I have cleared the cache I have cleared data I have uninstalled the app I have reinstalled the app I have done this several times and yet it crashes every time it opens.
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10 REPLIES 10
JAMES4578
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Hi @fredphoesh  There has been a issue with apps crashing and Google has produced a fix, basically this involves updating Android System Webview and Google Chrome.  See more on this link  https://eu.community.samsung.com/t5/samsung-lounge/apps-crashing-on-your-smartphone-or-tablet-how-to...  Any remaining problems should be reported there.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

fredphoesh
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Thanks, but... My Chrome and Webview are both up to date, so that fix isn't one... Not for my s21ultra...
JAMES4578
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Hi @fredphoesh if no further updates available try the temporary fix which can also be found on that link.  Will also put it here https://eu.community.samsung.com/t5/galaxy-s21-series/temporary-fix-for-app-crashing-issue/td-p/3117... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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Pugs1957
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You should ask the app developer for support.

RETIRED
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fredphoesh
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Pugs, that's Samsung!
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Cris4524
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Same problem here with s21 ultra. All my apps is up to date.

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buffy55
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Keeps crashing for me too since it updated.
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fredphoesh
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Seems to be working fine now in 21 ultra...
capnbuds
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has there been a fix for this yet or am I about to throw this phone in the trash?

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